Last updated: 2026
Surgical Travel, operating in Cancún, Quintana Roo, Mexico, is responsible for processing the personal data you provide through this website, in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties.
When you fill out a form on this site, we collect: full name, phone/WhatsApp number, email address, and the procedure you're interested in. We may also record technical information about how you arrived at our site (for example, through which ad or search), for internal measurement purposes.
We use your data exclusively to: contact you with information about our medical coordination services, schedule an assessment, and follow up with you during your process if you decide to move forward with us. We do not use your data for purposes other than these without your additional consent.
Your data is stored in HubSpot, our customer relationship management (CRM) platform, used solely to organize and follow up on your request. We do not sell or rent your personal data to third parties for marketing purposes unrelated to Surgical Travel.
You can request at any time to access your data, correct it, request that we delete it, or object to its use, by writing to our contact email. We will respond to your request within a reasonable timeframe.
If you contact us from Canada, the processing of your personal data also aims to respect the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA), including informed consent before collecting your data and your right to request access to or deletion of your information at any time.
For any questions about this privacy notice or to exercise your rights, contact us via WhatsApp or email, available in the contact section of this site.
This notice describes in general terms how we process your data. It is updated periodically as our site and processes evolve.
